Prime Minister Nguyen Xuan Phuc addresses the launch
ceremony of the National Public Service Portal today afternoon - PHOTO: VGP
Prime Minister Nguyen Xuan Phuc, Deputy PM Vu Duc
Dam and other senior government officials attended the launch of the portal,
which marks a milestone in the Government’s target of placing the needs of
the general public and the business community at the core of its services.
Speaking at the launch of the portal, Minister and
Chairman of the Government Office Mai Tien Dung said that the development of
the portal is a vital task of building an e-Government system which
digitally links the public and the business community with the Government to
improve the quality of public services.
Minister and Chairman of the Government Office Mai Tien Dung test uses the
National Public Service Portal at the launch ceremony - PHOTO: VGP
The portal consists of six components: a national
database with information on administrative procedures and responses to
frequently asked questions related to these procedures; a one-time login and
verification system to connect with ministerial and provincial-level public
service portals; an e-payment system; a comment section for citizens and
enterprises; integrated public services from ministries, agencies and
localities; and online support services.
The main benefit of the portal is to ensure full
transparency for administrative procedures, enabling individuals and
organizations to track the progress of public services and administrative
By logging into the website https://dichvucong.gov.vn
through a single account, residents and enterprises can access all online
public services portals, managed by ministries and local governments.
The portal helps enhance the openness and
transparency of information on administrative procedures as well as ensures
the accountability of State agencies.
The portal is expected to help the State save
VND4.22 trillion (US$182 million) per year, and this figure will continue to
rise with more public services being integrated into the portal.
The portal helps reduce scattered investment by
ministries, agencies and localities and fast-tracks the process of
Initially, the portal will provide five public
services across all 63 provinces and cities: the issuance of driving
licenses; the announcement of promotional activities; the reissuance of
health insurance cards; the provision of electricity services to citizens
and enterprises; and the payment of electricity bills.
The portal also provides four ministerial-level
public services: the issuance of international driving licenses;
registration for promotional activities; the grant of certificates of origin
for goods; and e-tax payments for businesses.
Other public services are also provided by
localities, such as the registration of business households and taxes in
HCMC and birth registrations in Hanoi City, the northern province of Quang
Ninh and the northern port city of Haiphong.
In the first quarter of next year, another 15 public
services will be added to the national portal, focusing on taxes, customs,
business registrations, health, labor, birth registrations, security
transactions and the collection of fines for road traffic violations. SGT