Deputy Prime Minister Vu Duc Dam (7th from left), Prime
Minister Nguyen Xuan Phuc (8th from left), Minister-Chairman of the Government
Office Mai Tien Dung (9th from left) at the launching ceremony of the national
public service portal in Ha Noi on December 9, 2019. Photo: VGP
The Government chief made the above statement on
Monday at the launching ceremony of the national portal.
Phuc said the launch of the portal is an initial
successful step, reflecting the Government’s determination to foster
e-government development in a practical and effective manner.
He urged the Government Office to continue efforts
to provide level-4 public services and integrate more services into the
portal while ministries, agencies and localities need to quickly develop and
share their databases in a bid to further simplify administrative
Ngo Hai Phan, Director-General of the Government
Office’s Administrative Procedure Control Department, said that the portal
is a crucial part of e-Government development, serving as platform to
connect the Government with the people and businesses.
The portal consists of six components namely
national database on administrative procedures and the frequently asked
questions and answers related to the procedures, on-time login and
verification system to connect with ministerial and provincial-level public
service portals, e-payment system, opinion section for citizens and
enterprises, integrated public services of ministries, agencies and
localities, and online supporting services.
By logging into the portal https://dichvucong.gov.vn through
a single account, citizen/enterprise could access to online public service
portals of ministries and provinces to look for administrative procedures
and public services and monitor the process of handling administrative
procedures and public services.
The national public service portal will help improve
openness and transparency of information relevant to administrative
procedures as well as accountability of State agencies, Phan said.
The portal is estimated to help the State to save
VND 4,222 billion per year and the figure will continue to rise with more
public service integrated into the portal, according to Phan.
He also said the portal will help reduce scattered
investment by ministries, agencies and localities and spur the process of
administrative reforms in Viet Nam.
Initially, the portal will offer five online public
services at all 63 provinces and cities: (i) issuance of driving licenses,
(ii) announcement of promotion activities, (iii) reissuance of health
insurance cards, (iv) provision of electricity services to
citizens/enterprises, and (v) payment of electricity bills.
Moreover, the portal also provide four
ministerial-level public services like (i) issuing international driving
licenses, (ii) registration for promotion activities, (iii) grant of
certificates of origin of goods, and (iv) e-tax payment for businesses.
In addition, other public services will also be
provided by localities such as registration of business households and tax
(Ho Chi Minh City) and birth registration (, Ha Noi, Quang Ninh Province and
Hai Phong City).
In the first quarter of 2020, other 15 public
services will be integrated into the national portal, focusing on tax,
customs, business registration, health, labor, birth registration, security
transactions and collection of fines for road traffic violations./.