Lam Dong, March
Implementing Resolution No. 17 / NQ-CP dated March 7, 2019,
of the Government on tasks, solutions, and focus of e-government development in
the 2019-2020 period, with orientations to 2025
Deploying the Government's Resolution No. 17 / NQ-CP
of March 7, 2019 on a number of tasks and solutions for the development
focus of the e-government in the 2019-2020 period, with an orientation
toward 2025 (hereinafter write abbreviated as Resolution 17), the provincial
People's Committee issues an Action Plan to implement Resolution 17, with
the following principal contents:
Perfecting the E-Government platform to improve the
effectiveness and efficiency of the state administrative apparatus and the
quality of service for people and businesses; developing e-government based
on open data and data towards digital government, digital economy and
digital society; ensure information safety and network security; maintain
high rankings (top 10 provinces) in the annual information technology
application index (ICT index).
a) Period 2019 - 2020
- Upgrade and complete the one-stop electronic
system and online public services to meet the requirements of receiving and
processing documents, publicity, transparency of information, data sharing,
continuous administrative procedures according to regulations.
- Continue to develop the provincial text axis
according to advanced technology as an integrated platform, sharing data
between information systems and databases; Send and receive electronic
documents according to the schedule specified in the Prime Minister's
Decision No. 28/2018 / QD-TTg of July 12, 2018.
- 100% of departments and branches; District
People's Committees deploy the use of specialized data transmission networks
of the Party and State officials, identifying this as the primary
transmission infrastructure in connecting electronic and information
administration systems, sharing data. Ensure information safety and
- 20% of the people and businesses participating in
the e-government information system are verified for the smooth and unified
electronic identification on all provincial, district and commune
- The ratio of online settlement dossiers to total
administrative procedure-processing records of each department, department,
branch or locality reaches 20% or more; integrate 100% of online public
services at levels 3 and 4 with the National Public Service Portal; 100% of
dossiers of handling administrative procedures are done through the modern
electronic one-stop information system of the province.
- At least 30% of online public services performed
at level 4; 100% of online public services are supported to answer questions
for people and businesses; 1000% of organizations, departments and agencies
disclose people's satisfaction when using online public services, disclose
full information on the web portal as prescribed in Decree No. 43/2011 /
ND-CP June 13, 2011 by the Government; 50% of online public services use
digital signatures on mobile platforms to carry out administrative
procedures; 50% of online public services processed by electronic records;
50% of people's information is automatically entered into online forms; 50%
of online public services use data from the National Business Registration
- 100% of documents management software and
administration of departments, agencies, localities are connected and
connected via the provincial text axis to send and receive electronic
documents; 90% of documents exchanged between state agencies in the province
(except for confidential documents as prescribed by law) in electronic form;
At least 80% of work records at provincial departments and agencies, 70% of
work records at district level and 40% of work records at commune level are
processed in network environment (excluding confidential documents).
- At least 30% of periodical reports (excluding
confidential documents) shall be sent and received via the National
Reporting Information System.
- Shorten from 30% to 50% of the meeting time,
minimize the use of paper documents through the Information System for
meetings and work handling, electronic offices.
b) Period of 2021 - 2025
- 100% of public services at levels 3 and 4 are
accessible, involving many people and businesses integrated into the
National Public Service Portal; 100% of transactions on the provincial
Public Service Portal and the electronic one-stop information system are
- 40% of the people and businesses participating in
the e-government system will be verified smoothly and unified automatic
identification on all provincial, district and commune information systems.
- The percentage of dossiers processed according to
online public services at level 3 and 4 on the total number of records
reaches 50% or more; 80% of administrative procedures meet requirements of
deploying online public services at levels 3 and 4; At least 90% of people
and businesses are satisfied with the administrative procedures.
- 90% of information systems of departments,
branches and district-level People's Committees related to people and
businesses have been put into operation, connected and connected through an
integrated, shared platform data; Information of people and businesses that
have been digitized and stored in national databases are not required to be
- 95% of work records at the provincial level,
departments and branches, 85% of work records at district level and 75% of
work records at commune level are processed in the network environment
(excluding confidential documents).
- 80% of periodical reports (excluding confidential
documents) of state administrative agencies are updated and shared on the
National Reporting Information System.
- Receiving and replicating the Government
Information System for meeting and handling work to apply uniformly from the
provincial People's Committee to the provincial departments, committees,
branches and district People's Committees.
MAJOR TASKS AND SOLUTIONS
Building a technological foundation
to develop the provincial e-government
a) Complete updating and upgrading the E-Government
Architecture Framework of Lam Dong Province, version 2.0 in accordance with
the E-Government Architecture Framework of Vietnam (version 2.0) in
b) Building and completing specialized databases,
connecting and sharing with the electronic one-stop information system,
provincial public service portal, national public service portal serving
citizens and businesses. Karma.
c) Restructure information technology infrastructure
in state agencies in the province in the direction of combining centralized
and distributed models based on cloud computing technology, optimizing
infrastructure Information technology floor by region (hiring information
technology services) to effectively exploit and use existing infrastructure,
at the same time, enhancing security, backup, disaster prevention and
operation assurance information security and network security of information
systems and databases.
Building and developing the e-government to ensure
close association between information technology application and
administrative reform, renovating practices and ways of working in service
of people and enterprises, and transforming convert countries to digital
governments, a digital economy, and a digital society
a) Deploy the operation of the Information System in
service of meetings and handling Government affairs at People's Councils and
People's Committees of provinces and districts as prescribed.
b) Upgrading and completing the features of the
electronic one-door system and online public services under the Government's
Decree No. 61/2018 / ND-CP of April 23, 2018, on implementation of the
mechanism of one-stop for handling administrative procedures and
instructions of the Government Office in Circular No. 01/2018 / TT-VPCP
dated November 23, 2018 (completed before September, 2020)
c) Deploying technical measures to connect and share
data between the electronic one-door system and provincial public-duty
public services and the national public service portal (completed before
d) Adjust the electronic one-door system and online
public services to use the authentication system of the national public
service portal (completed before June 2020).
d) Develop a provincial reporting information system
connected to the government reporting and reporting system
e) Organize standardization of the structure,
identification coding system, perform digitization of data and provide a
list of digitized data according to regulations for integration and sharing
among information systems of State agencies ensure the data is collected
Ensuring resources for deploying
the construction of e-government
a) Mobilizing priority resources to build
e-government in the form of hiring IT services provided by information
technology enterprises using state budget capital according to current
regulations. operating, not using conditional ODA loan capital to deploy
building e-Government system.
b) Develop programs, organize training, training for
cadres, civil servants and public employees on e-government, exploit and use
information systems, work on the network environment, use services online
public service at the level of 3.4 (for citizens and businesses).
c) Actively deploy communication programs to raise
awareness, change behavioral habits, create a consensus of people and
businesses on the development of e-government.
d) Studying and implementing international
cooperation, learning experiences about building e-government, ensuring the
compliance with the law, focusing on and focusing on the strengths of
partners, regardless of a unique partner, especially in information
security, network security, ensuring information disclosure, national
secrets, mastering technology and system source code.
Reviewing and consolidating the Steering Committee
for building e-government of the province; set up a working group to assist
the Chairman of the Steering Committee, acting as an agency to ensure the
implementation of the construction and development of e-government. In
which, the Department of Information and Communications and the Delegation's
Office, People's Council and Provincial People's Committee are the two
nuclei to build e-government to ensure close cohesion between information
technology application and administrative procedure reform in the province.
Focusing priority resources on building and
completing the systems: Linking electronic documents; integrated platform,
data sharing; electronic one-door system and online public services;
specialized data transmission networks of Party and State agencies; document
management system and administration of departments, agencies, localities;
electronic storage system.
ORGANIZATION OF IMPLEMENTATION
Departments, Boards and branches;
The People's Committees of districts and cities shall, based on their functions
and tasks, direct the elaboration of the plan, prioritize the allocation of
funding to implement Resolution 17 and the contents of this Plan; building a
unified electronic administrative procedure handling process in the province as
a basis for implementing online public services at level 3.4. Quarterly, report
on performance evaluation, send to the Department of Information and
Communications before the 20th of the last month of the quarter to synthesize
and report as prescribed.
Department of Information and
a) Preside over and coordinate with departments,
agencies, and localities to implement this Plan; disseminate and widely
propagate Resolution 17 and this Plan in the province.
b) Preside over and coordinate with the Secretariat
of the Secretariat, the People's Council and the People's Committee of the
province, the provincial police, and related agencies to implement network
information safety and security in the process of complying with regulations
of law; organize the service hiring, assign tasks to Vietnamese
organizations and enterprises to supervise the information security, and to
test and penetrate information systems for e-government; regularly organize
training and drills to ensure information security for the e-government.
c) Guiding, urging and inspecting departments,
agencies, localities to build and deploy the architecture of e-government;
guide, advise and inspect the construction of specialized databases;
prioritize ensuring the integration and sharing of data between information
systems and databases according to the guidance of ministries and branches.
d) Monitor, urge, summarize, inspect and evaluate
the results of the implementation of Resolution 17 and this Plan; promptly
propose the provincial People's Committee to direct and resolve difficulties
and problems in the implementation process.
Assume the prime responsibility and coordinate with
the Department of Information and Communications and the provincial Military
Command in ensuring information and network security in the process of
implementing the contents of the Plan according to its assigned functions
Department of Home Affairs
Chairing and coordinating with the Department of
Finance, the Delegation's Office, the People's Council, and the Provincial
People's Committee to propose the application of policies and policies to
attract high-quality human resources to work in the Working Group assisting
the Construction Steering Committee Leader provincial e-government decided.
Department of Planning and
Assume the prime responsibility for, and coordinate
with the Department of Finance, the Department of Information and
Communications in prioritizing the balance and arrangement of investment
capital sources for building the provincial e-government according to
Department of Finance
Assume the prime responsibility for, and coordinate
with the Department of Planning and Investment, the Department of
Information and Communications in prioritizing the balance and allocating
non-business capital sources to perform the tasks of building the provincial
e-government according to regulations.
Office of the Delegation
Delegation, People's Council and Provincial People's Committee Monitor and urge
departments, branches and localities to review and simplify the administrative
procedures, build internal procedures to handle administrative procedures.
- Government office;
- TTTU, Provincial People's Council;
- CT, Vice Chairman of the Provincial People's Committee
- As stated in Section III;
- Filing: VT, VX (1)
On behalf of the Chairman
Phan Van Da